Privacy

Last updated 21 October 2026. The data controller is Rafe Harrison, trading as Bid & Butter. Contact: hello@bidandbutter.co.uk, or write to the address in the legal notice.

This website

This site sets no cookies and uses no analytics, tracking or advertising tools. The intake questionnaire and the Tender-Ready Check run entirely in your browser: nothing you type is sent to us or stored. The site is hosted by Netlify, which receives your IP address and request details when you visit and keeps short-lived server logs, as any web host does. The site's fonts are loaded from Bunny Fonts (fonts.bunny.net). When your browser fetches them, that service receives your IP address in the same way; we don't load any other third-party content. Your answers only reach us if you download them and email them to us yourself.

When you become a client

We use your contact details, your questionnaire answers and the documents you send to deliver your pack, give support, and keep the business records the law requires. Our lawful bases are performing our contract with your business and our legal obligation to keep records. We keep client documents for 12 months after delivery, and invoices and order records for six years.

Your documents may contain personal data about other people, such as staff names. We handle that on your behalf and only on your instructions, as described in our engagement letter.

Payments

Card payments are taken by our payment provider, which sends us your name, email and payment confirmation. We never see or store your card details. The provider also processes your data under its own privacy notice.

When we contact businesses

We may email limited companies and LLPs about our services using contact details they publish, such as a general enquiries address, under our legitimate interest in offering relevant services. Every message says who we are, where we found the details and how to opt out. If you opt out, we keep only what we need to make sure we don't contact you again.

Sharing

We don't sell your data. We share it only with the services we use to run the business: our email provider, our payment provider, our file storage and the AI drafting tools we use under business terms that don't allow training on your content. Some may store data outside the UK under approved safeguards.

Your rights

You can ask for a copy of your data, or ask us to correct or delete it, or to stop using it. Email us to do any of these. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.