Terms for the Tender-Ready Pack

Last updated 21 October 2026. These terms apply when your business buys a Tender-Ready Pack from Rafe Harrison, trading as Bid & Butter ("we"). Our address is in the legal notice. Before you pay, we send you the same terms as an engagement letter; paying the fee means you accept them. We work with businesses only.

1. What you get

A supplier information checklist for the Central Digital Platform, up to ten tailored policy drafts, an answer library of about 15 model answers, two case studies, a social value statement, a bid/no-bid scorer and a 12-month bid calendar, in Word and Excel. Plus one revision round, if requested within 30 days of delivery, and a 30-minute handover call.

2. What isn't included

• Writing or submitting a specific tender, pricing or commercial strategy (bid drafting is quoted separately, usually £750–£2,000 per tender).
• Registering you on the Central Digital Platform or making declarations for you. You do this yourself, using the checklist.
• Legal, financial, tax, insurance, health and safety or environmental advice, certification or audit.

3. Price and payment

£450 fixed (founding price for our first 5 clients; £650 after that), paid in full up front by a secure card payment link. No VAT is charged while we are not VAT-registered. There are no success fees, commissions or hidden extras; anything outside the scope is quoted in writing first.

4. Timing

We deliver the draft pack within 10 working days of receiving your completed questionnaire and documents, and the revised pack within 5 working days of your revision request.

5. Your responsibilities

• Give us accurate information and documents you have the right to share.
• Check every fact, figure, date and commitment before you use any document. Statements made in a tender can become part of a contract.
• Make your own declarations, keep your platform information up to date, and get permission before naming clients or referees.

6. What we won't do

• Support bids to water or sewerage companies or other water-sector bodies, including frameworks run for them. You may still use your pack for any bid you choose.
• Invent experience, figures or accreditations, or write anything we believe to be untrue.
• Contact buyers on your behalf.

7. AI tools

We use AI drafting tools for first drafts, under business terms that don't allow your content to be used for training. A person reviews and edits everything we deliver.

8. Cancellation and refunds

• Cancel before you send your completed questionnaire: full refund.
• If we haven't delivered the draft pack within twice the promised time (and we're not waiting for you): full refund on request.
• Once the draft pack is delivered the fee isn't refundable, but you still get your revision round.

9. Liability

We provide the service with reasonable care and skill. Our total liability is limited to the fee you paid. We are not liable for the outcome of any procurement, for contracts not won, for loss of profit, revenue or opportunity, for indirect loss, or for anything arising from information you gave us or didn't check. Nothing limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't legally be limited.

10. Confidentiality and ownership

We keep your information confidential and delete your documents 12 months after delivery unless you ask otherwise. Once you've paid, you own the finished documents. We keep our own templates and methods, and we only name you as a client with your written permission.

11. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.